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Art Huerta,  October 2013,  Houston

"Like most things in my custom home, configuration/ setup of my multi-zone theater system as no easy task. With several attempts to install a stubborn speaker under my belt, I was genuinely impressed with Andy's troubleshooting skills. In less time than I had anticipated, he was able to trace the odd (some may say custom) wiring already present and completed the installation. Andy even went the extra mile by helping me to optimize the sound. I am beyond satisfied with the quality of products and services provided by Mike, Blaine, and Andy in designing and installing my system."
Jim Hansen,  October 2013,  Murphy

"Robert and Todd from the Plano store did an outstanding job of installing our home theater system. They arrived on time, were courteous, answered all of our questions, and made sure that our house was as clean and neat when the left as it was when they started the job. They are a very valuable asset to the company."
Charles Reinders,  September 2013,  Carrollton, TX

"I had my first visit to your store in Plano today. Sean gave me demos of the different systems I was considering, and I think I'm going to go with the McIntosh MAC7600. Sean and Ben were super helpful and friendly. I have had some not so good experiences in other stores (not Modia), but your guys were eager to answer any questions, and share information. I will be buying my new Amp from Sean in your Plano store, and I have no doubts it will be the beginning of a great relationship."
Wayne Ekstrom,  August 2013,  Houston, Texas

"If you go to the Westheimer store, you should ask for Rick Dade. He has been in the industry for many years and knows his stuff. He showed me the latest and greatest and he was right. Plus he follows up extremely well, unlike most sales people. If he is not the manager of the store, he should be. Thanks."
Tom S,  August 2013,  Houston,

"The Samsung 8500 is a fantastic TV. Our salesperson, James, did an excellent job in working with us to determine the product that would work best for us. James visited our home to make sure that the entire system was right for our room/house. He was a pleasure to work with. The installation was a little more than just hanging a TV on the wall as the "TV wall" had been custom designed around the previous system. The installation people did a wonderful job; they handled the job like they were doing it for themselves. They made sure everything was working fine and kept everything clean the entire time."
Martin & Linda Wodark,  August 2013,  Houston

"Both James and Mitch were extremely knowledgable and helpful during the sales process. After the TV and Blueray and Sound system was delivered the went out of their way to help us through the transition period. We were very technically challenged! Love the system and know that if we have problems we can call James or Mitch."
Wayne Ekstrom,  August 2013,  Houston, Texas

"J. Fulton installed the system and I can't say enough about this man. He completely went the extra mile. And made sure I understood the system and everything worked properly before he left. You would be very fortunate to get him as your installer. However, he is so sharp, he should be moving up in the company."
RL in Dallas,  August 2013,  Dallas

"Modia in Plano went the extra mile in customer service. After an unpleasant experience elsewhere, Ben and staff were more than willing to listen, educate and accommodate me. I am now sold on the value of Bowers and Wilkins products and Modia. I could not be happier with my purchase--well worth the time and money. "
Ron Barger,  August 2013,  Plano, TX

"We have been long time customers of Modia and had your company sell and install a theatre room in our home. Since that time, we have been exposed to many of your personnel, both in the store and the technicians. Today, I wanted to write and advise you of the outstanding service and work that Rob recently provided to us. We have come to know Rob over the past year or so as he has performed service work on our system. We have found him to be extremely customer service focused, and frankly, he stands out from a number of other members of your organization in that regard. He is knowledgable, thorough and diligent in his work, takes the time to explain what he is doing, and is very responsive in his communications. Moreover, his enthusiasm, courtesy and positive attitude make him a pleasure to have in our home working on the system. We had been experiencing some system issues and Rob made a stop on his way home last night to move our issue up in the scheduling. He worked on the issue much later than we expected in order to get everything right and then went above and beyond to ensure the picture was absolute pristine, the equipment was in top working order and then explained what he was doing. That example is the kind of customer centric focus that endears a person and a company to its customers and is often lacking in a lot of sales and service companies today. Please recognize and commend Rob for his efforts and I would ask that you ensure senior management is made aware of his contributions, talents and skills."
Brian Massone,  August 2013,  Houston, TX

"I really appreciate your efforts and response, thank you. Its nice to know that there are still some people in this world that care about customer service and you are one of them. Again, THANK YOU!"
Dr. Vinit & Uma Lal,  August 2013,  Dallas, Texas

"I’m very excited about the work that MODIA and Mody & Mody did for me. These two companies can turn any room into a dream Media room. I had them prewire for audio and automation while my home was under construction, and they knew everything about how and where to run wires for the cleanest installation possible, which made the installation of the products after the home was complete a breeze for the very talented installers who did the work. My Flat Panel TVs are the best around, while my Crestron system allows me to adjust temperature and control lighting throughout my home while my Media Room has better sound than I hear when I go to the movies, thanks to the B&W speakers that were put in. These guys are terrific and I highly recommend them"
Baines & Anne,  August 2013,  Cyprus TX

"We needed a change.... Our previous TV setup just didn't work with our decor. We knew MODIA | Home Theater Store could help us find the technology that was right for us and our living space. It was important that we keep our cabinetry. After meeting with the consultant, we were completely confident that they were the right people for the job. The installers were real professionals and made it all work. We've been enjoying it ever since."
Dr. Vivek & Madhavi,  August 2013,  Sugar Land TX

"We knew we wanted a great theater room, but the designers at MODIA | Home Theater Store went way beyond that. They had ideas and a vision for our theater that no one, not even our other professionals, could imagine. They were able to help us choose the right materials, products and aesthetic touches that fit perfectly with our home. The installation consultants were very professional, calm and worked well as a team, with our architect and builder"
Scott & Sarah,  August 2013,  Southlake TX

"We looked at a lot of equipment at a lot of different places." "Unlike other stores, MODIA | Home Theater Store came out to our house and advised us on all the products I needed. They helped me by designing the room I had in mind down to the wall treatment, the carpeting and the star-filled ceiling. Now that everything is in place it all works together beautifully it's really a dream come true."
Paul & Sandy,  August 2013,  Dallas TX

"In shopping around, we quickly realized the best place for our needs was MODIA | Home Theater Store; they were attentive, responsive, and patient. MODIA | Home Theater Store always presented a comfortable and professional approach to helping us plan, design, and install an impressive array of sleek systems and powerful equipment for our media, game and family rooms." "We were always respected and never overwhelmed with 'media speak.' Our installation was neat, clean and on-time. Now we have a well matched home entertainment system that meets our family's life style and sits second row to no-one."

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